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| 1. The Financial Services Authority (FSA) | |
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| The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. | |
| 2. Whose products do we offer? | |
| Investment | |
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We offer products from the whole market. |
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We only offer products from a limited number of companies. |
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We only offer products from a single group of companies. |
| Insurance | |
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We offer products from a range of insurers for life, critical illness, health and buildings and contents insurance |
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We only offer products for a limited number of insurers |
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We only offer products from a single insurer |
| Mortgages | |
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We offer mortgages from the whole market. |
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We only offer mortgages from a limited number of lenders. |
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We only offer mortgages from a single lender. |
| 3. Which service will we provide you with? | |
| Investment | |
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We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
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We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:·
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| Insurance | |
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We will advise and make a recommendation for you after we have assessed your needs for life, critical illness, health, and buildings and contents insurance. |
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You will not receive advice or a recommendation from us for motor insurance. |
| We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. | |
| Mortgages | |
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We will advise and make a recommendation for you after we have assessed your needs. |
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You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. |
| 4. What will you have to pay us for our services? | |
| Investment | |
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Before we provide you with advice, we will give you our key facts guide ‘about the cost of our services’. |
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We will tell you how we get paid, and the amount, before we carry out any business for you. |
| Insurance | |
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A fee |
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No fee for life, critical illness, health and buildings and contents insurance |
| You will receive a quotation which will tell you about any other fees relating to any particular insurance policy. | |
| Mortgages | |
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No fee. |
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A fee of 1% of the loan amount payable on application of the mortgage, but will not be encashed until completion; for example, if you take out a loan of £100,000 you will need to pay £1,000 (1% x £100,000). We will refund any commission we receive from the lender. |
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A fee will be charged for arranging the mortgage of 0.3% of the loan amount payable on application of the mortgage; for example if you take out a loan of £100,000 you will need to pay £300 (0.3% x £100,000). This is subject to minimum fee of £200. We will also receive commission from the lender. |
| You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to it. | |
| Refund of fees If we charge you a fee, and your mortgage does not go ahead, you will receive: |
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A full refund if the lender rejects your application. |
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No refund if you decide not to proceed. However, if the lender accepts your application but the property purchase does not proceed we may refund part or all of the fee charged. |
| 5. Who regulates us? | |
| Annuities4U Ltd, Third Floor, North Wing, Metropolitan House, Station Road, Cheadle Hulme, Cheshire, SK8 7AZ is authorised and regulated by the Financial Services Authority. Our FSA Register number is 483817. Our permitted business is advising on and arranging investments, life assurance, pensions, mortgages and general insurance. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. | |
| 6. What to do if you have a complaint | |
| If you wish to register a complaint, please contact us:In writing: The Complaints Officer, Annuities4U Ltd, Third Floor, North Wing, Metropolitan House, Station Road, Cheadle Hulme, Cheshire, SK8 7AZ . By phone: Tel.: 0161 485 3401, Local Rate No.: 0845 676 1010. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. | |
| 7. Are we covered by the Financial Services Compensation Scheme (FSCS)? | |
| We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. | |
| Investment | |
| Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. | |
| Insurance | |
| Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. | |
| Mortgages | |
| Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. | |
| Further information about compensation scheme arrangements is available from the FSCS. | |
